Privacy Policy

01Introduction

Sawa Elevators ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit sawaelevators.com or contact us about our elevator products and services.

02Information We Collect

We only collect information that helps us respond to your enquiries and improve our services. This may include:

• Contact details you provide — name, email address, phone number and company.
• Enquiry details — the product or service you are interested in and the contents of your message.
• Technical data — basic, non-identifying analytics such as pages visited and device type, used to improve the website.

03How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and provide quotations, consultations and support.
• Send a confirmation email acknowledging your contact form submission.
• Improve our website, products and customer experience.
• Comply with legal and regulatory obligations.

04Sharing Your Information

We do not sell or rent your personal information. We may share limited information with trusted service providers (for example, our email delivery provider) strictly to operate our services, and with authorities where required by law.

05Cookies & Analytics

Our website may use essential cookies and privacy-friendly analytics to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so will not prevent you from browsing the site.

06Data Security & Retention

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. We retain enquiry information only for as long as necessary to serve you and to meet our legal obligations.

07Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us at sales@sawaelevators.com.

08Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

09Contact Us

If you have any questions about this Privacy Policy, please contact Sawa Elevators at sales@sawaelevators.com or +92 300 2621005, Karachi, Pakistan.